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Citing shitty service, our benevolent overlord decides against canceling Aramark contract

by: Eric B.

Fri Aug 08, 2014 at 15:25:56 PM EDT

What a terrible governor this guy has turned out to be. From Ye Olde Inbox.

LANSING, Mich. – Gov. Rick Snyder today issued the following statement in conjunction with a letter to Aramark regarding food service operations in Michigan prisons. 

“One of our main goals has always been to run state government and state services in the most efficient way possible.  To that end, we are on pace to save Michigan taxpayers $14 million per year by implementing the existing contract between the Department of Corrections (DOC) and Aramark Correctional Services. 

However, the transition to utilizing Aramark’s services has seen errors on both sides of the relationship which are unacceptable and need to be corrected going forward.  Therefore, we will be taking multiple corrective actions to ensure that our prison food service operations are implementing best practices and achieving the same success that Aramark has seen in working with other states.

Michigan will assess a $200,000 fine onto Aramark and require the company to redesign their current training and staffing procedures in close coordination with the DOC.  The fine imposed onto Aramark will be used to implement structural changes on the state side, including appointing an independent Contract Oversight Senior Advisor, not employed by Aramark or the DOC, but working directly in the state’s Executive Office.  This Contract Oversight Senior Advisor will serve as a liaison between Aramark, the DOC, and other state officials, to promote effective communication and the prompt resolution of any performance issues. 

Michigan will also establish a system of independent contract monitors, review the DOC warehousing system, and work with Aramark to establish a set of mutually-agreed performance metrics to be used to objectively measure Aramark’s performance on a monthly basis. 

Aramark has provided services successfully to hundreds of correctional facilities across the country for nearly 40 years.  I fully expect the DOC and Aramark to work in close partnership to ensure the same success here in Michigan.”

Keep in mind that they originally didn't want to privatize food service because there wasn't going t be any realy savings realized ... and now they're creating even more costs ... to pay a company that in the first seven months of providing service has seen a bunch of employees fired and banned from prisons from having sex with prisoners, caused food riots, was fined for menu substitutions and for havin maggots found in and around their serving lines. Its worse service than we were getting before food service was privatized ... and it ain't that much cheaper.

Eric B. :: Citing shitty service, our benevolent overlord decides against canceling Aramark contract
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If unionized state workers were screwing up like this, the Repubs would be going nuts. But instead, crickets. Now the state will spend extra $$$ to hold Aramark's hand while they revamp their training procedures, and expand state government--and increase costs--by hiring people to oversee Aramark, a company that has been doing this for 40 years. All to possibly save a few million bucks? How much will be spent defending inmate lawsuits over food? How much spent dealing with Aramark's criminal workers? Smuggling contraband lands one in court, does it not?

This is standard operating procedure for Aramark, apparently:


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